Technology Transfer Seminar Materials
Section 2 – Overview of IT Performance Measures
Section 3 – Case Study # 1 – Common Pitfalls of Performance Management
Section 4 – The Science of Proven Performance Management Technologies
Section 5 -Differentiating Between Types of Measures
Section 6 – The Difference Between Dashboards and Scorecards
Section 7 – Case Study #2 – The KAboom Case
Section 8 – The Art of Performance Management
Section 9 – Case Study #3 – IT Measurements at Intel
Section 10 – Intel’s Business Value Index
Section 11 – Intro to Balanced Scorecards
Section 12 – Case Study #4 – Wells Fargo Case Study
Section 13 – Targets and Initiatives
Section 14 – 10 Keys to Effective PM Program
Section 15 – Keys to Developing Effective Performance Measures
